Patient Portal

Visit our patient portal to see your future appointments, view labs, view office notes, send refill requests, and send messages.

Insurance
Information

We accept most major insurance plans.

No insurance? No problem. We offer a simple self-pay option.

We accept all insurance plans except Cigna Healthsprings.

All payments, including your co-pay, coinsurance, and/or deductible as well as balances, are due prior to the time of service.

The healow app is how you will interact with our office. You will be able to see your future appointments, view labs, view office notes, send refill requests, and send messages.

Patient Communication

Steps to install the HEALOW app:

After this initial set up, you will use your 6 digit PIN to open the HEALOW app.

  1. Download the HEALOW app, using the button above.

  2. Open app and enter the code ICGACD

    • this will pull up as Advanced Health, 3024 Business Park Circle, Goodlettsville, TN 37072

  3. Fill in your USERNAME and PASSWORD

  4. Verify your account by entering your Date of Birth

  5. Create a NEW PASSWORD

  6. Select a SECURITY QUESTION

  7. LOGOUT

  8. Log in again using your NEW PASSWORD

  9. CREATE a 6 digit PIN

  10. CONFIRM a 6 digit PIN

To view health your records:

  1. Select “My Records”

To send us a message:

  1. Select “Messages”

  2. Tap on pencil icon on the right

  3. Select “Generate Message”

  4. Type your message

  5. Press “Send”

You will receive a message back from our office shortly if you have sent during normal business hours.